Connection Lost !.

auxi14 · 24. Februar 2015

Hello,

I have a problem with Connection Lost. Crashes at the same time a lot of people. What could be the reason?

Screen : screenSHU - The fastest screen capture ever.

**Sebbo** · 24. Februar 2015

Hello,
how is your server and all those clients connected to the server and internet? Are everything in the same network - e.g. LAN?

Can you show us your latest instance log file of your TeamSpeak 3 server as well as your virtual server log file? (logs/[...]_0.log and logs/[...]_<SID>.log)

Have you installed an antivirus software (e.g. ClamAV) or firewall (e.g. iptables) on your server host system?

auxi14 · 24. Februar 2015

Hello,

The server is on VPS Debian x86_64 OpenVz , I installed not firewall (Hosting has written that he has provided a firewall) Which throws users use the same ISP

ts3server_2015-01-06__01_47_40.621287_1.log

Code

2015-02-24 16:23:38.766008|INFO    |VirtualServerBase|  1| client connected 'MasTeR'(id:2042) from 83.10.166.2015-02-24 16:22:00.734236|INFO    |VirtualServerBase|  1| client disconnected 'Rafi Potrafi'(id:2040) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.736119|INFO    |VirtualServerBase|  1| client disconnected 'рιςkعґ'(id:1989) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.736637|INFO    |VirtualServerBase|  1| client disconnected 'Skether'(id:1389) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.737138|INFO    |VirtualServerBase|  1| client disconnected 'Freo'(id:2005) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.737676|INFO    |VirtualServerBase|  1| client disconnected 'Querbo'(id:1385) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.738171|INFO    |VirtualServerBase|  1| client disconnected 'Bartek'(id:1171) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.739067|INFO    |VirtualServerBase|  1| client disconnected 'Insainee'(id:1386) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.739504|INFO    |VirtualServerBase|  1| client disconnected 'ZaolacZ'(id:1740) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.739926|INFO    |VirtualServerBase|  1| client disconnected 'Cecrusher'(id:1220) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.740395|INFO    |VirtualServerBase|  1| client disconnected 'p3r!v33n'(id:1659) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.740892|INFO    |VirtualServerBase|  1| client disconnected 'śnieg'(id:1883) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.741272|INFO    |VirtualServerBase|  1| client disconnected 'MasTeR'(id:2042) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.741599|INFO    |VirtualServerBase|  1| client disconnected '༼ಠ益ಠ༽'(id:1387) reason 'reasonmsg=connection lost'
2015-02-24 16:22:01.744316|INFO    |VirtualServerBase|  1| channel 'DF'(id:801) deleted by 'server'(id:0)
2015-02-24 16:22:01.744561|INFO    |VirtualServerBase|  1| client disconnected 'Antonio Lucio Vivaldi'(id:303) reason 'reasonmsg=connection lost'
2015-02-24 16:22:02.746810|INFO    |VirtualServerBase|  1| client disconnected 'Ichii'(id:1987) reason 'reasonmsg=connection lost'
2015-02-24 16:22:02.747217|INFO    |VirtualServerBase|  1| client disconnected 'KaZz™'(id:1927) reason 'reasonmsg=connection lost'
2015-02-24 16:22:02.747530|INFO    |VirtualServerBase|  1| client disconnected 'TUNIS'(id:241) reason 'reasonmsg=connection lost'
2015-02-24 16:23:01.738421|INFO    |VirtualServerBase|  1| client connected 'рιςkعґ'(id:1989) from 83.21.113.207:58269
2015-02-24 16:23:01.820029|INFO    |VirtualServerBase|  1| client connected 'Querbo'(id:1385) from 79.186.50.176:61062
2015-02-24 16:23:01.846576|INFO    |VirtualServerBase|  1| client connected 'ZaolacZ'(id:1740) from 83.7.182.17:63670
2015-02-24 16:23:01.913764|INFO    |VirtualServerBase|  1| client connected '༼ಠ益ಠ༽'(id:1387) from 79.186.50.176:57246
2015-02-24 16:23:01.932943|INFO    |VirtualServerBase|  1| client connected 'Insainee'(id:1386) from 83.4.227.69:61681
2015-02-24 16:23:01.964627|INFO    |VirtualServerBase|  1| client connected 'Antonio Lucio Vivaldi'(id:303) from 83.5.202.100:54688
2015-02-24 16:23:02.021590|INFO    |VirtualServerBase|  1| client connected 'Ichii'(id:1987) from 89.65.25.164:65030
2015-02-24 16:23:02.482253|INFO    |VirtualServerBase|  1| client connected 'Skether'(id:1389) from 83.10.18.156:63445
2015-02-24 16:23:02.508598|INFO    |VirtualServerBase|  1| client connected 'KaZz™'(id:1927) from 89.66.194.138:3306
2015-02-24 16:23:02.753319|INFO    |VirtualServerBase|  1| client connected 'Rafi Potrafi'(id:2040) from 83.25.90.109:10078
2015-02-24 16:23:03.577464|INFO    |VirtualServerBase|  1| client connected 'p3r!v33n'(id:1659) from 83.27.197.26:59630
2015-02-24 16:23:04.725607|INFO    |VirtualServerBase|  1| client connected 'TUNIS'(id:241) from 89.65.30.29:50310
2015-02-24 16:23:05.295275|INFO    |VirtualServerBase|  1| client connected 'śnieg'(id:1883) from 83.27.75.134:52672
2015-02-24 16:23:29.679837|INFO    |VirtualServerBase|  1| channel 'sadsadas'(id:802) created by 'Querbo'(id:1385)5:60273
2015-02-24 16:24:32.320188|INFO    |VirtualServerBase|  1| client connected 'Bartek'(id:1171) from 83.6.26.243:51351
2015-02-24 16:24:34.581026|INFO    |VirtualServerBase|  1| client disconnected 'AnziGamingPL'(id:2044) reason 'reasonmsg=leaving'
2015-02-24 16:24:37.928475|INFO    |VirtualServerBase|  1| client disconnected 'Rafi Potrafi'(id:2040) reason 'reasonmsg=connection lost'
2015-02-24 16:25:25.937725|INFO    |VirtualServerBase|  1| client connected 'Freo'(id:2005) from 83.7.204.94:1416
2015-02-24 16:25:26.990010|INFO    |VirtualServerBase|  1| client disconnected 'Abuumek'(id:2033) reason 'reasonmsg=connection lost'
2015-02-24 16:25:31.863820|INFO    |VirtualServerBase|  1| client connected 'Cecrusher'(id:1220) from 83.4.3.34:55836
2015-02-24 16:25:44.701717|INFO    |VirtualServerBase|  1| client connected 'Rafi Potrafi'(id:2040) from 83.25.90.109:12017
2015-02-24 16:26:48.105294|INFO    |VirtualServerBase|  1| client disconnected '༼ಠ益ಠ༽'(id:1387) reason 'reasonmsg= Brązowy medalista mistrzostw województwa skierniewickiego w boksie amatorskim.'
2015-02-24 16:29:38.750230|INFO    |VirtualServerBase|  1| client connected 'xpeke'(id:1861) from 164.126.19.206:57704
2015-02-24 16:30:05.030101|INFO    |VirtualServerBase|  1| client connected 'kamiś'(id:1700) from 84.38.106.152:63647
2015-02-24 16:30:41.877718|INFO    |VirtualServerBase|  1| client disconnected 'ArcziSports'(id:1949) reason 'reasonmsg=leaving'
2015-02-24 16:31:33.587066|INFO    |VirtualServerBase|  1| client disconnected 'delight'(id:1708) reason 'reasonmsg=leaving'
2015-02-24 16:33:09.827414|INFO    |VirtualServerBase|  1| client connected 'Vesol Corleone'(id:1703) from 89.74.218.64:61120

Alles anzeigen

**Sebbo** · 24. Februar 2015

Thanks for the log file.

Zitat von auxi14

VPS Debian x86_64 OpenVz

Is this system hosted by OVH? I just know that they have many issues with their network - especially with their OpenVZ VPS server.

Zitat von auxi14

Hosting has written that he has provided a firewall

Ok, this firewall may detects your clients connections as flood/DDoS/DoS and this could be one reason why they all loose their connection at the same time. A firewall can block the connections from their IPs for a while.

Are you still able to connect to your server via SSH or something else at this time? You should ask your hosting provider for further details about the firewall.

Another reason also could be, if the connections from the same IP is limited. For example in the same house are living a family with two kids, which are both on your TeamSpeak 3 server. With a Anti-DoS rule, you are able to block this traffic to prevent more connections from the same IP. TeamSpeak ATHP (= Hoster) are may using this feature, because it is a nice feature inside the server software. But it is also possible with every another firewall solution to rule those connections.

If you "telnet" your server, you can view this setting by sending the following ServerQuery command:

Code

instanceinfo

Zitat

[...]serverinstance_pending_connections_per_ip=0
error id=0 msg=ok

Hint: You need to be logged in.

auxi14 · 25. Februar 2015

Hello,

The server is not of OVH, I had just thrown from the server . I could not connect to the SSH, has just sent an email to the hosting of the error

SCAN

|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 192.168.1.100 - 0 | 45 | 45 | 0 | 0 | 1 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| host-89-228-15-17.dynamic.mm.pl - 0 | 45 | 45 | 10 | 14 | 27 | 13 |
| 89.228.6.82 - 0 | 45 | 45 | 10 | 15 | 54 | 16 |
| host-176-221-97-9.dynamic.mm.pl - 0 | 45 | 45 | 16 | 23 | 29 | 25 |
| 89.228.6.37 - 0 | 45 | 45 | 16 | 21 | 29 | 19 |
| 89.228.6.38 - 0 | 45 | 45 | 16 | 19 | 30 | 24 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
| No response from host - 100 | 9 | 0 | 0 | 0 | 0 | 0 |
|________________________________________________|______|______|______|______|______|______|
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